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1. Introduction
Welcome to Ollie’s Character Wear. By purchasing from or using our website, you agree to these Terms and Conditions. Please read them carefully before placing an order.
2. About Us
Ollie’s Character Wear is a sole trader business based in Beccles, specialising in officially licensed children’s character nightwear for ages 0-12 years. We are committed to delivering high-quality, comfortable, and fun sleepwear that your child will love.
3. Ordering and Payment
All orders are subject to acceptance and availability.
Prices are displayed in GBP (£) and include VAT where applicable.
Payment must be made at the time of order through the accepted payment methods on the website.
4. Shipping and Delivery
We aim to dispatch all orders promptly. Delivery times may vary depending on location and stock availability.
Any estimated delivery dates are for guidance only and are not guaranteed.
5. Returns and Refunds
Returns are accepted within 14 days of receipt for items that are unused, unwashed, and in their original condition.
Due to the nature of children’s nightwear and hygiene reasons, we cannot accept returns on worn or damaged items.
Refunds will be processed once the returned items are received and inspected.
6. Product Information
We make every effort to display accurate product descriptions and images.
Colours may vary slightly due to different screen displays.
All products are designed for children aged 0-12; please check the size guide before ordering.
7. Liability
Ollie’s Character Wear is not liable for any indirect, incidental, or consequential losses arising from the use of our products.
Our liability is limited to the purchase price of the item.
8. Intellectual Property
All character nightwear designs are officially licensed.
Content on the website, including images and text, is the property of Ollie’s Character Wear and cannot be copied or reproduced without permission.
9. Privacy
Customer information is used solely for order processing and communication.
We do not share personal information with third parties except as necessary for delivery or legal compliance.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time.
Continued use of the website constitutes acceptance of any changes.
11. Contact Information
For any questions regarding these Terms and Conditions or your order, please contact us.